Privacy Policy

Last Updated: 26/10/2024

1. Personal Data We Collect

When you express interest in a demo for Ardoise AI products or services or submit a form at the Ardoise AI website, we collect the following personal data:

  • Email Address
  • Company Name

2. How We Use Your Personal Data

Ardoise AI uses the information you provide to:

  • Contact you and schedule your demo.
  • Improve and personalize our communications with you.
  • Provide updates related to our services or to respond to your inquiries.
  • Improve the overall user experience and enhance our product offerings based on feedback.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Your consent, which you can withdraw at any time.
  • The necessity to perform a contract with you or to take steps at your request before entering into such a contract.
  • Compliance with a legal obligation.
  • Our legitimate interests, such as improving our services and communications.

4. Sharing Your Personal Data

We only share your personal data in the following cases:

  • With your consent, or as necessary to schedule your demo or provide the requested service.
  • With trusted service providers and partners who help us operate our website or provide services on our behalf, bound by confidentiality agreements.
  • When required by law or in response to legal processes.
  • In case of business transactions like mergers or acquisitions, under the same privacy obligations outlined in this policy.

5. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure that such transfers are protected by appropriate safeguards, such as standard contractual clauses approved by the European Commission, and we will inform you of the specific safeguards in place.

6. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. While no method of online transmission or storage is fully secure, we strive to use commercially acceptable means to protect your information.

7. Data Retention

Your personal information will be retained only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Cookies and Similar Technologies

We may use cookies or similar technologies to enhance your experience on our website, including storing preferences, analyzing site traffic, and improving website functionality. You may control the use of cookies via your browser settings. We obtain your consent for the use of cookies and provide you with the option to withdraw consent at any time.

9. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request corrections to any inaccurate or incomplete data.
  • Request the deletion of your personal data (subject to legal requirements).
  • Object to or restrict the processing of your data.
  • Data portability, allowing you to obtain and reuse your personal data for your own purposes across different services.
  • Request Data Removal: You can request the removal of your personal data from our systems by contacting us at [email protected]. We will process your request in accordance with applicable laws and regulations.
  • Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.

10. Changes to This Policy

We reserve the right to modify this policy from time to time. Changes will be posted on this page, and, where appropriate, you will be notified via email.

11. Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at [email protected].

12. Automated Decision-Making

We do not use automated decision-making processes that have a significant impact on you. If this changes, we will update this policy and inform you accordingly.

13. Data Breach Notification

In the event of a data breach, we will notify you and the appropriate authorities within 72 hours, as required by law.

14. Version Control

This privacy policy was last updated on 26/10/2024. We may update this policy from time to time, and we will notify you of any significant changes via email or through our website.